Please take a few minutes to review our policies:
Please feel free to email us with any questions.

Booking
Reservations are most easily processed electronically but can also be made by phone if we are available (calls accepted from 8am to 8pm). Please keep in mind that we really are either hosting guests or farming most days, via our website really is the most efficent way to book your stay.
We have a fairly strict two night minimum on weekends. We simply do not have support staff to do washing and cleaning for Saturday or Sunday checkouts/ins.
Short-notice/walk-in (2-48hrs notice) bookings are permitted. Please call at least two hours prior to arrival and we will reprogram a room for you to book if we don't have prior obligations.
Rates quoted on our accommodations page are per night with multi-night discount, excluding tax.
Room rates include double occupancy and two breakfasts - add $15.°° per night per additional overnight guest.
Only rates as published on our website are guaranteed. Although rooms may be advertised elsewhere, we recommend that you reserve with us to receive the best rate. Third party booking is a serious problem for small inns; adding as much as 27% per room night additional cost to guests and preventing accurate rate appearance on google.
We require full payment of the reservation by credit card upon booking.

Check-In (4-10 pm) & Check-Out (by 11 am)
Arrangements for early or late Check-In should be made in advance with the Innkeeper. Please, do not ask about check-ins after 11pm (we work from 4-5 am until 10 pm).
Early Check-Ins and Late Check-Outs are generally not permitted - we anticipate needing all allowable time to thoroughly clean guest rooms and public spaces. Itís essential that we keep to our schedule to prepare for new arrivals AND have time for maintenance, producing hay, building/improving farm structures, tending livestock, horse & rider training, tutoring our children, and attending appointments. Early Check-Ins and Late Check-Outs force us to forgo and/or postpone essential work, cancel appointments, and even close rooms. Our early/late fee is $30/room/hour.

General Policies
Our Inn is not open for public tours.
Guests may drink responsibly, with consideration for the safety and comfort of other guests.
Non-registered guests may join you for breakfast ($15.°° per breakfast) with advance notice to the innkeeper.
Additional parking for boats and small trailers is available.
Our gift certificates never expire, please buy with confidence!
Guests understand and accept that flowers pictured in our advertising may not be in bloom during their stay.
Gift certificates are no-longer valid following late-cancellation.

Cancellation Policy
Due to our small size, cancellations affect us significantly; give us little chance of re-booking a room despite having made preparations, including cleaning, scheduling, and food purchases. Our guests agree to the following cancellation policy at the time of booking:
Refunds will be issued on timely cancellations (>10 days on 1-2 room and >30 days prior to arrival days for multi-room bookings), less a $50.°° per roomnight fee.
Cancellations must be received by email. Your cancellation is not confirmed until you receive a cancellation email from us.
No-shows and early departures are responsible for full payment of the reservation.
Rescheduled reservations, must be arranged greater than ten days in advance of the canceled date, and require a $25.°° re-booking fee.

No Guest Pets
Our Inn is free of indoor pets.
Because we have our own large farm dogs and our free-range laying hens and other livestock to protect we do not accept pets other than service dogs (as required by law). A service animal is a dog that is individually trained to do work or perform tasks for a person with a disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
Service animals must be harnessed, leashed, or tethered at all times.
Damage caused by a service animal will incur a minimum $100.°° penalty, up to the total amount required to restore the property to prior condition (laying hens injured or killed by a guest’s dog are $200.°° each).

Farm Safety
We do not allow smoking, fireworks, incense/candle burning in any of our guest rooms or on the farm.
Children should be supervised at all times - we will not be held responsible for accidents or injuries to children left unattended.
Livestock are often territorial, competitive, and aggressive, and therefor dangerous - guests are not permitted in livestock pastures, stalls, or other housing without Innkeeper permission or attendance.
Guests are not permitted to unlock or open any livestock enclosure without Inn permission and instruction.
Guests are advised that our livestock enclosures are powerfully electrified to encourage livestock respect - it is dangerous to attempt to feed livestock over or through our fences and gates.
Roosters can be territorial, competitive, aggressive, and (with their sharp spurs.... dangerous, especially to children - children are not permitted to visit fowl enclosures or coops without adult supervision.
Guests are not permitted to operate farm equipment.
Guests may take one of our working dogs dogs hiking around the farm (to protect against and kill rabid wildlife). However, guests are not permitted to take the working dogs off the farm or onto the public roadway.

Inn Keeper's Rights
Our Inn is privately owned and operated, we reserve the right to refuse service to anyone who is non-compliant with our policies, rude, or disruptive to our other guests.
We reserve the right to charge guests’ credit cards for damages and excessive cleaning charges.
We will not be responsible for guest accidents or injury, or for the loss of money, jewelry, or valuables of any kind.

Property Damage
Guests assume full financial responsibility for excessive cleaning or damages occurring during their stay. Beyond normal clean-up expenses or damages caused by the guests will be charged to the guest’s credit card. Charges may need to be applied after guest departure as deemed necessary by the Innkeeper(s). Final Expenses will be based upon actual documented costs, plus any lost income.
Please report all spills and/or damages to the Innkeeper(s) promptly.
Guests caught smoking within the Inn (including vaporized products) will be asked to leave the Inn without refund and may be charged a minimum $200.°° fee (to return any room to non-smoking status).
Please do not pick Inn produce without permission, produce is available to purchase.

 

Lake Champlain Inn

Putnam Station, NY B&B